Frequently Asked Questions

Everything you need to know about shopping with Lovita.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend checking your measurements against our chart to ensure the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.

What payment methods do you accept?

Lovita accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

How should I care for my Lovita garments?

To maintain the quality of your clothes, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying helps preserve fabric integrity.